Privacy Policy

Privacy Policy

Last Updated: November 22, 2025
Website: riznbd.com
Business Name: Rizn

1. Introduction

Welcome to Rizn (“we”, “us”, “our”). We operate riznbd.com, where we sell watches and related products.

We are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By using our website, you agree to the practices described in this Privacy Policy.

2. Data Controller

Rizn
Address: 18 No. House, 24 No. Road, K Block, Banani, Dhaka-1213
Email: riznbd.2025@gmail.com

We are the data controller, responsible for determining how your personal data is collected and used.

3. Personal Data We Collect

A. Information You Provide:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order and payment details*

• Messages or inquiries submitted via forms or email

We do not store full payment card details. All payments are processed securely via third-party providers.

B. Automatically Collected Data:

• IP address

• Browser and device information

• Cookies and tracking data

• Pages visited and usage behavior

C. Optional Data:

• Marketing preferences

• Account or login information (if enabled in the future)

We do not knowingly collect data from children under 16 years of age.

4. Legal Basis for Processing

We process your personal data under the following GDPR-compliant grounds:

• Contract: To process and fulfill your orders.

• Consent: For marketing communications and non-essential cookies.

• Legitimate Interest: For website improvement, security, and fraud prevention.

• Legal Obligation: Compliance with tax, accounting, and regulatory requirements.

5. How We Use Your Personal Data

Your data is used to:

• Process and deliver orders

• Manage payments and refunds

• Provide customer support

• Send order confirmations and updates

• Improve website performance and user experience

• Send marketing communications (only with consent)

• Prevent fraud and unauthorized activity

We do not sell or rent your personal data to third parties.

6. Cookies and Tracking

We use cookies to:

• Enable website functionality

• Remember user preferences

• Analyze traffic and performance

• Enhance security

You may disable or manage cookies via your browser settings. Consent is requested for non-essential cookies where legally required.

7. Sharing Personal Data

We may share your data with trusted third parties such as:

• Payment processors (e.g., Stripe, PayPal)

• Delivery and shipping providers

• Hosting and analytics providers

• Customer support platforms

All third parties are required to protect your data and use it only for the intended purpose.

We do not allow third parties to use your data for marketing without your consent.

8. International Transfers

If your data is transferred outside your country or the European Economic Area (EEA), we ensure adequate safeguards such as Standard Contractual Clauses to protect your personal information.

9. Data Retention

We retain personal data only as long as necessary:

• Orders and transactions: Up to 7 years for legal purposes

• Marketing data: Until you withdraw consent

• Analytics data: According to cookie provider policies

Data that is no longer needed is securely deleted or anonymized.

10. Your GDPR Rights

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (“Right to be Forgotten”)

• Restrict processing

• Object to marketing communications

• Request data portability

• Withdraw consent at any time

• File a complaint with a supervisory authority

To exercise your rights, contact us at riznbd.2025@gmail.com.

11. Security

We use technical and organizational measures to safeguard your data. However, no online system is completely secure.

12. Marketing Communications

We will only send marketing communications if you have given explicit consent. You may unsubscribe at any time.

13. External Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

15. Contact Us

For any questions or privacy-related requests:

Rizn
Email: riznbd.2025@gmail.com
Address: 18 No. House, 24 No. Road, K Block, Banani, Dhaka-1213